Let your insurance provider work for you

insurance provider

There are hundreds of insurance providers and brokers out there, however, what separates the good from the best? The insurance industry have to adapt to ever-changing consumer behaviour, thus businesses that does this best will come out on top.

According to a survey by global agency, Bain & Company, these are the main factors that separate the good insurance providers from the great insurance providers:

  • According to Bain’s survey of more than 174,000 retail insurance consumers in 18 countries, what is most important to customers are the quality of the service they receive as well as the ease of use of services.
  • Many companies do not consistently deliver the level of value that millennials in particular, are seeking.
  • The use of digital platforms are significantly on the rise, however, few companies manage to provide a user-friendly digital experience.
  • Insurance providers that excel, offer additional products and services to their core business, adding real value for their customers.

Your 360° insurance solution and more

As a caring partner in insurance, Iemas Insurance Brokers – an authorised financial service provider (FSP 47563) and a wholly-owned subsidiary of Iemas Financial Services, not only offers a range of comprehensive insurance solutions but also offers clients additional value-added services and digital tools to assist them on their journey towards financial wellness.

Some of our user-friendly digital tools include:

Renew your car licence disk: do not wait in a queue; use our online renewal disc platform to renew your licence disk in a few easy steps: https://carlicence.co.za/iemas.

‘App’grade your insurance experience: we have made some significant changes to our car and household insurance app. From submitting your claim to updating your insurance profile to getting emergency assistance – you can do it all in the palm of your hand, upgrade or download the app today from Google Play or the Apple iStore.

Secure your belongings with a quote: don’t have a car or household insurance? Take a few minutes to fill in our online quote submission form, you don’t have to hold the line for assistance, we’ll call you: https://iemas.snappshott.co.za/demo.php.

For more information visit www.iemasinsurancebrokers.co.za or contact us on 0860 102 383.

https://www.bain.com/insights/customers-know-what-they-want-are-insurers-listening/

Why you should not commit car insurance fraud

Why you should not commit car insurance fraud

Car insurance fraud is currently ranked among the top ten crimes in South Africa. Often taken lightly, the consequences are, however, incredibly serious. According to the crime statistics for 2018/19 released by the South Africa Police Service and Stats SA earlier this month, commercial crime has seen the biggest increase of 14.4% compared to last year.

It has been estimated that up to 32% of all insurance claims submitted in any year could be fraudulent. The consequences for those found guilty of car insurance fraud is that their claims will be repudiated, they will become uninsurable, and they could be prosecuted.

Here are some of the main types of insurance fraud claims:

Fabricated Car Insurance Claims: This is when a claimant deliberately damages their vehicle or report them stolen after they have sold the vehicle.

Exaggerated Car Insurance Claims. This occurs when the claim is legitimate, but the loss is padded. As an example, the car was perhaps stolen, but the claimant indicated that valuable items were in the boot as well (which is not the case).

Fronting is when a parent indicates that they are the main driver when taking out insurance for their child to get a lower premium. Staged accident scams and lying on your insurance application forms also constitute fraud.

Iemas Insurance Brokers (FSP 47563), a wholly-owned subsidiary of Iemas Financial Services, offers a range of value-added products depending on your policy. These value-added products include services such as roadside and accident assistance, home assistance, car hire, tyresure, excess waiver, windscreensure, geysersure, and a premium continuation option. Speak to our consultant about securing your belongings or if you would like to update your policy to include value-added products, on 0860 102 383 or visit www.iemasinsurancebrokers.co.za.

Source: https://businesstech.co.za/news/motoring/341639/beware-if-you-commit-car-insurance-fraud-in-south-africa/