In support of Government’s call on all South Africans to #StayHome as an attempt to curb the spread of COVID-19, Iemas Insurance Brokers has adjusted its operations to stay ahead of the curve. We are ready and available to provide services to our members during this time and have skeleton teams available to work remotely.
Services on hold and emergency assistance
Some functions in the insurance value chain will not be fulfilled during the lockout period, however essential emergency services are still available:
- Vehicle repairers will mostly be closed.
- Non-vehicle repairers (such as cell phone repairers) will also be closed.
- Emergency services such as towing and plumbing services will be available through Iemas Insurance Assist at the following number: 0860 300 404.
Insurance in the palm of your hand
We urge motor and household policyholders to download our short term insurance app and send requests through via the app. The app is available on Google Play and Apple Istore- search “Iemas Insurance App”.
Time to take stock – make sure are adequately covered
What better time to evaluate your home contents to ensure that you are adequately covered? To make the process easier, we have provided you with an ‘Inventory Form’ (click on the link below to access the list), complete it and should you have additional items to insure, contact us on 0860 102 383 or firstname.lastname@example.org.
Please contact us for all your insurance needs:
- Motor & Household Claims – email@example.com
- Motor & Household changes to existing policies – firstname.lastname@example.org
- Motor & Household new business enquiries – email@example.com
- Commercial policy enquiries (changes to existing policies and claims) – firstname.lastname@example.org
- Funeral and life insurance – FAS@iemas.co.za
- Iemas Insurance Brokers contact centre: 0860 102 383
We are here for you every step of the way
We strive to continue delivering on our level best service under these circumstances. We are grateful for your understanding and co-operation, as we aim to encourage social distancing and curb the spread of the COVID-19 virus.