Your caring insurance partner during a lockdown and beyond

In support of Government’s call on all South Africans to #StayHome as an attempt to curb the spread of COVID-19, Iemas Insurance Brokers has adjusted its operations to stay ahead of the curve. We are ready and available to provide services to our members during this time and have skeleton teams available to work remotely.

Services on hold and emergency assistance

Some functions in the insurance value chain will not be fulfilled during the lockout period, however essential emergency services are still available:

  • Vehicle repairers will mostly be closed.
  • Non-vehicle repairers (such as cell phone repairers) will also be closed.
  • Emergency services such as towing and plumbing services will be available through Iemas Insurance Assist at the following number: 0860 300 404.

Insurance in the palm of your hand 

We urge motor and household policyholders to download our short term insurance app and send requests through via the app. The app is available on Google Play and Apple Istore- search “Iemas Insurance App”.

Time to take stock – make sure are adequately covered

What better time to evaluate your home contents to ensure that you are adequately covered? To make the process easier, we have provided you with an ‘Inventory Form’ (click on the link below to access the list), complete it and should you have additional items to insure, contact us on 0860 102 383 or

Please contact us for all your insurance needs:

We are here for you every step of the way

We strive to continue delivering on our level best service under these circumstances. We are grateful for your understanding and co-operation, as we aim to encourage social distancing and curb the spread of the COVID-19 virus.  

Why you should remain insured during lock-down


Financial uncertainty due to the influence of the Coronavirus pandemic can have negative emotional and financial effects on everyone. However, cancelling essential services such as your insurance policy is never a good idea no matter how tempting it may seem. Here are a few reasons why you should remain insured during a lockdown:

  • Having an insurance policy give you the protection and assurance that you will be taken care of financially should the unexpected happen. That is why you have to keep on paying your monthly premiums on time even if it means cutting a few other expenses from your budget. If you think that your premiums are too high, rather speak to Iemas Insurance Brokers. As a broker, we have agreements with many insurance companies and we can give you multiple quotations so that you may choose the policy that you can afford to pay.
  • Don’t even think of cancelling your life cover or funeral policy because you will never know when you need it most. Having the right funeral and life cover in place is essential as it lessens the financial burden that your loved ones would have to go through when you passes on. Iemas Insurance Brokers offers life and funeral cover products customised to your individual needs.
  • The importance of keeping your household contents insured should not be underestimated. During lock-down, you can still experience loss or damage such as a burst geyser, broken fridge, broken window or a broken phone. As you will be spending all your time at home, your household contents have a higher chance of getting damaged. It is also important to note that cancelling your insurance might result in higher premiums when you want to re-instate your insurance again.
  • In addition, it is also important to keep your savings fund going, no matter how tough things may seem. We offer various savings plans to help you with providing for your family’s future, education and other needs. For more information call us on 0861 102 383. Iemas Insurance Brokers is an authorised financial service provider (FSP 47563) and wholly-owned subsidiary of Iemas Financial Services.